Behaviour Clinic

Behaviour problems can be variable and complex. For this reason, to fully understand what is going on we need to gain a thorough history to have the best chance of improvement.

Once your pet has been accepted as a behaviour case you will be sent a questionnaire for you to complete prior to your first consultation. This ensures that we have all the information needed to help us understand your pet’s behaviour.

The primary consultation lasts for one hour and can be done in person, virtually, or by telephone. During this consultation, Naomi will go through the questionnaire with you and ask any additional questions necessary to ensure she has all the information required to put a training plan in place for your pet.

During the next consultation, which lasts approximately 2 hours, Naomi will go through your pet’s individual training plan. This consultation will ideally be done at home (assuming relatively close proximity to Shrewsbury) but can be done at the practice or virtually depending on the problem. You will receive a written report and training plan for your reference.

Four weeks later there will be a final one-hour follow-up consultation either virtually or in-person to discuss your pet’s progress and future plans.

Email and phone support is provided for 3 months.

All behaviour training is based on positive reinforcement, no punishment methods are endorsed with the health and safety of the owners and the welfare of the animal being paramount.